Kūrorti Tonga

"The best staff ever! Excellent service with very friendly staff and waiters."

Cold house in general! The room does not meet the standards of a 5-star hotel. The room was cold and the air conditioning was not working. There were no basic amenities provided (not to mention a toothbrush or other hygiene items). There was no bathrobe or slippers to use when going to the spa. The spa area was cold. The sauna was only turned on when we arrived at the spa area. The shower was damaged. The minibar/fridge was empty. There was no water or glasses in the room. The wardrobe and clothes hangers were of poor quality.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.

"The location of the apartments is remarkably close to the beach. There is a sandy beach which was quite crowded. There are rocky beaches where you are practically alone on the beach, but we recommend good water shoes as the rocks are quite rough. We liked the big balcony and plenty of space in the apartment."

The apartments could do with a little renovation as they are already very outdated for this price. In our kitchen the counter had some water damaged and in the bathroom, there was water dripping.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"It was nicely maintained and well run with excellent staff- especially the bell captain and his team"

A bit convoluted to get around the property until you get used to it

"年数は感じるもののオシャレな外観。 １室が中で２部屋に分かれており、更にそれぞれ２つずつベッドがありました。部屋同士もトイレや浴室のある通路をドアで挟んでおり行き来できます。それぞれの部屋も広い。エアコンもしっかり効くし、wi-fiやワイヤレス充電器もある。 朝食はゴルフ場のレストランで、サラダ、トースト、スクランブルエッグ＆ベーコン、スープ、ヨーグルト、飲み物をいただきました。美味しかったですが、ヨーグルトは大人向けの味です。甘くないので、子供達はトーストの苺ジャムを混ぜました。 スタッフはみんな丁寧な方ばかりでした。"

室内の鍵がかからない所がある。バルコニーへの鍵も壊れてて開かない。外スリッパも準備されているのに。時期的なものもあるかも知れないけど、窓が虫ついてて汚れている。 近くにコンビニ等ないので、夕食はよく考えてから施設に向かいましょう。

"I truly loved it! It was the perfect getaway on the island. Feels secluded away from the high rise hotel area. The view is breathtaking. The staff is simply the loveliest group of people. Extremely helpful, kind and hospitable. The path at the front of the hotel is perfect for a sunset or sunrise run/walk. The blend with nature is truly top! I loved it"

can't name anything i really did not like. I loved it

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"Very serene, and neat. The staff were very nice and hospitable. It was a lovelyn experience"

Aucun.

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"Nagyon kedves személyzet, rugalmas opciók vacsora és spa elményekkel kapcsolatosan , családias, de annál szuperebb spa, rendkívül csendes, pihentető környezet, kényelmes bútorok, közösségi, de csendes tér, társasjátékok, sakk, pingpong. Igazán rég voltunk ilyen szuper pihentető, csendes helyen."

Minden szuper volt 👌

"Staff, hospitality and location. As said, all the staff were excellent, it is not possible to mention all the staff by name. The only name which I remember was Carla Sasa but this does not put the rest of the staff in a different category."

Illumination in the room

"I had the most wonderful stay! The island was so incredibly picturesque, my chalet dreamy, the food phenomenal and Annarine and Rodney were absolutely gems! I felt so very safe and well minded. The wifi in the restaurant was top notch. Will definitely be back again soon! 🩷"

No wifi in the chalet hehe

"The situation With a really nice beach Very food breakfast And nice people"

Everything

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"A very well kept resort with friendly and helpful staff, who can arrange trips on the nearby lake at reasonable rates."

The location is a little way out of town, but it's handy for the lake

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"The stuff was very friendly, checking all the time if we need anything extra or providing guidance if we needed some tips about the island. The room was very nice, with everything we needed, including in the kitchen. Highly recommended!"

The mosquitoes at the pool ☺️. There is nothing we can think of that we didn’t like about the accommodation.

"Exceptionally clean. A well stocked and presented breakfast buffet. All staff are very friendly and will do all they can to ensure you have a perfect stay. This is my 6th visit and have already booked for next year. This hotel is close to beach bus stops supermarket also tavernas."

Nothing to dislike

"The resort is beautiful .. there are large villas and smaller bungalows. It’s right on the beach with a lovely infinity pool and garden overlooking the beach. Rooms are comfortable and staff very friendly."

Location could be too quiet for some travelers

"The food and the friendly service. The staff are really amazing and the management was very giving. When shortfalls, which weren't major, showed up, they more than made up for it. They are appreciated"

The cocktails. Mocktails were just juices mixed together. Cocktails were alcohol simply mixed with juices, which did not blend well. All you tasted was the alcohol. Ended up drinking Coca Cola and juice mostly. Cocktails are meant to be tasty and enjoyable. Those were nowhere close.

"Ate at Five Foot Door a michelin star restaurant and had a most memorable experience with exemplary service staff and sumptuous food."

Toilet inside hotel room had a cigarette smoke smell.

"Everything is new and fresh ,it’s amazing for the price. Staff are happy an helpful"

Having to get taxis but the cheap so not to bad.

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"Location, pool, stuff, wild elephant comes to hotel in the morning"

Do not expect new rooms, rooms are old but price is expected and service level is very high And also is good to have local money

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"Mr. Emad and his team is very polite and respectful & efficient also when I reached there the room was not ready at the check-in time but he arrange and ready the room with in half hour."

Due to Eid holiday the room was not ready & clean at check in time.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Nice views on beach, relaxing, staff are nice and friendly"

Aucun.

"The resort is beautiful .. there are large villas and smaller bungalows. It’s right on the beach with a lovely infinity pool and garden overlooking the beach. Rooms are comfortable and staff very friendly."

Location could be too quiet for some travelers

"Very idyllic setting, lovely staff and great breakfast! Will definitely return. Very comfortable bed! Room, and toilet was very large,perfect!"

Aucun.

"The country charm is irresistible. We stayed here first in December and fell in love with this place. When snow covers the ground it looks magical. Highly recommend if you’re looking for a warm welcoming stay. The stuff is always ready to help and very kind, receptionist was there 24/7 for easy check-in and check out."

Aucun.

"Perfect location. Quiet countryside and no traffic"

No staff available to greet us and show us to our apartment. The internet was useless.